Dear Dr Shah Khan,
Recently my daughter was referred to yourself in order to assess a tumour in her left arm. We had been awaiting an accurate diagnosis for weeks and on regular intervals saw many different radiologists who simply scanned her arm and reported her results back to her consultant.
Prior to our appointment we presumed this again would be the case. Myself and my husband were becoming stressed, frustrated and increasingly worried for our beautiful girl. Upon arriving to our appointment we found you to be extremely attentive, welcoming and caring whilst making us feel instantly settled and secure with how professional and knowledgeable you were in this situation. You asked the history of my daughters case in order to enable yourself to create an accurate perception and your own ideas towards her diagnosis. You allowed me to detail almost every treatment and appointment we had had, right from the beginning, instantly reassuring us with how comprehensive our consultation was, in what was realistically a brief amount of time. It felt as though we were finally getting somewhere. You listened to every query or concern we raised and answered each with a knowledgeable and satisfying response.
Following our appointment your report enabled my daughter to have a CT scan which resulted in us then being referred on to Birmingham royal orthopaedic hospital to see a specialist. This process, from our initial ultrasound with yourself, the CT scan and then undergoing a biopsy operation in Birmingham took only a couple of weeks. After waiting so long and feeling as though we were going round in circles you had managed to enable us to achieve so much in only a matter of weeks! I truly believe that if we had not, on the off chance, had seen you that day we would still be in the cycle of repeated ultrasounds every few weeks, stuck with worry and frustration.
Without your input we would not have received the care we have done and finally got a diagnosis and a treatment plan. I cannot emphasise how truly grateful, not only myself, but my family also are to you. You listened carefully to all the symptoms, signs and concerns we expressed and without your report that day I categorically believe my daughter would not be receiving the treatment she now requires. Fortunately for us it was good news albeit a very rare outcome, my daughter is now getting the treatment she requires thanks to you.
Not only was your diagnosis accurate, you also relieved us of the weeks, if not months of torture we endured, being stuck in limbo. I cannot thank you enough.” FD, June 2016
I would just like to say what an extremely nice gentleman Mr Khan is on my visit to Blackburn hospital he was very attentive and made the whole experience very pleasant indeed his nursing staff where also really nice and made me feel very welcome .
He explained the procedure in great detail and what to expect at the same time putting me at ease about everything he had a very friendly and pleasant manner which made the visit very reassuring I would highly recommend him .
Thank you Mr Khan . Many thanks .” DR, Jan 2017
Good morning Professor Khan,
I would like to again thank you for last Friday's ultrasound.
Everything at The Beardwood Hospital was flawless and your kind and attentive/listening approach complement your knowledge, skills and experience in such a way to offer patients an exceptional experience.” GT, Apr 2017